Help Center

What is Conect2Health?

Conect2Health is a global B2B healthcare marketplace that connects manufacturers, distributors, hospitals, clinics, and laboratories to discover products, build partnerships, and respond to procurement opportunities.

Who can join Conect2Health?

The platform is designed for the following organizations:

  • Medical device manufacturers
  • Healthcare technology companies
  • Medical distributors
  • Hospitals and clinics
  • Diagnostic laboratories
  • Healthcare procurement teams

All users must represent legitimate business or healthcare organizations.

Is Conect2Health available globally?

Yes. Conect2Health is designed as a global platform where companies from different countries can connect and collaborate.

Is Conect2Health a seller of medical products?

No. Conect2Health is not a seller, distributor, or logistics provider. It is a digital marketplace that facilitates business connections. All transactions take place directly between the companies involved.

How do I register on Conect2Health?

To create an account:

  1. Visit www.conect2health.com
  2. Click Sign Up
  3. Select your business type
  4. Fill in your company profile
  5. Submit the registration form

Accounts may be reviewed before activation.

What types of accounts are available?

Conect2Health supports three main user categories:

  • Manufacturers
  • Distributors
  • Healthcare Providers (Hospitals, Clinics, Labs)

Each user type has access to specific platform features.

What documents may be required for verification?

Users may be asked to provide:

  • Business registration certificate
  • Company website
  • Contact information
  • Product catalog (for manufacturers)

Verification helps maintain trust and credibility on the platform.

Can I change my company information later?

Yes. You can update your company profile anytime through the Account Settings dashboard.

What subscription plans are available?

Conect2Health offers multiple membership levels:

  • Silver Membership
  • Gold Membership
  • Platinum Membership

Each plan offers different levels of visibility, product listings, and business opportunities.

What benefits do paid memberships offer?

  • Increased product listing capacity
  • Higher visibility in search results
  • Distributor recommendations
  • Access to RFQ opportunities
  • Lead generation tools
  • Featured marketing promotions

How long does a subscription last?

Most subscriptions are annual memberships valid for 12 months from activation.

Can I upgrade my membership?

Yes. You can upgrade your membership at any time. The new benefits will be activated according to the upgraded plan.

Are subscription fees refundable?

Subscription fees are generally non-refundable after activation, unless stated otherwise in your service agreement.

What is an RFQ?

RFQ means Request for Quotation. Healthcare providers can post procurement needs and receive quotes from suppliers.

How do healthcare providers submit procurement requests?

Steps:

  1. Log into your account
  2. Click Post Requirement / RFQ
  3. Enter product details and quantities
  4. Submit the request

Suppliers may respond with quotations.

Who can respond to RFQs?

Qualified manufacturers and distributors on the platform may respond to RFQs.

Does Conect2Health verify suppliers?

The platform may perform basic verification, but buyers should conduct their own due diligence before making purchasing decisions.

I forgot my password. What should I do?

Use the Forgot Password option on the login page to reset your password.

How do I contact customer support?

You can reach the support team via:

  • Help Center contact form
  • Email support
  • Account manager (for premium members)

Can I delete my account?

Yes. You may request account deletion by contacting customer support. Some information may be retained for legal or compliance purposes.